UAE Employers: Report Missing Domestic Workers Within 5 Days
The Ministry of Human Resources and Emiratisation (MoHRE) has issued a critical reminder to all household employers in the UAE: if a domestic worker goes missing, you must report missing domestic workers to the authorities immediately.
On October 15, 2026, MoHRE highlighted that employers are required to submit an 'Absence from Work' or a 'Domestic Worker Absconding Report' within a strict five-day window if a worker—such as a maid, cook, or househelper—cannot be located and fails to report for duty without explanation.
The Five-Day Deadline vs. Private Sector Rules
It is vital for employers to understand that the regulations for domestic staff differ from those in the private sector. While standard private sector employees generally have a seven-day threshold for reporting absences, domestic workers are subject to a much tighter five-day limit.
Failure to adhere to this specific timeline can lead to serious legal complications, including fines or other penalties imposed on the employer.
How to File an Absconding Report
MoHRE has provided several streamlined methods for employers to report an absence:
- MoHRE Official Website: Reports can be filed via mohre.gov.ae.
- MoHRE UAE Mobile App: Users can navigate to the 'Domestic Worker Services' section and select 'Absence from Work / Absconding Report.'
- Service Centers: Employers can visit service centers to file reports in person.
For those residing in Dubai, this service may also be available through the General Directorate of Residency and Foreigners Affairs (GDRFA). If you require assistance, the MoHRE customer service line is available at 600590000.
Required Information and Fees
When submitting a report, employers must provide specific details regarding the worker, including:
- Full name
- Passport number
- Emirates ID
- Work permit information
Regarding costs, online filings may be free of charge. However, for those using service centers outside of Dubai, a fee of approximately 315 AED typically applies.
Best Practices for Employers
To ensure a smooth process and protect both parties, MoHRE advises the following steps:
- Attempt Contact First: Employers should try to contact the worker before filing the official report.
- Maintain Records: It is important to keep a record of all communication attempts made to reach the worker.
These regulations are designed to safeguard the security of the employer while simultaneously protecting the rights of the worker. Should the situation be resolved and the worker returns, employers have the option to withdraw the report.