The Public Authority for Civil Information office at Liberation Tower in Kuwait has important news for residents. The office will temporarily suspend in-person services for visitors and reviewers on Sunday, September 20, 2026. Residents must reschedule any plans to visit the facility for Civil ID or civil information matters. Normal visitor services will resume on Monday, September 21, 2026.
- Temporary closure on Sunday, September 20, 2026
- Applies only to the Liberation Tower office
- Services resume on Monday, September 21, 2026
This announcement pertains specifically to the Liberation Tower location. Individuals should not assume the closure applies to all PACI branches, kiosks, or other government service centers. Visitors must arrange their visits to avoid issues upon arrival.
This update is relevant for residents needing physical counter transactions, appointments, record verification, or Civil ID requests. People with pre-booked appointments should check their status via official channels.
Tasks requiring physical attendance include photo updates, record corrections, first-time registrations, and document verifications.
The authority encourages using the official e-services website for transactions that do not need an in-person visit. Digital services include civil number inquiry, Civil ID validity checks, address availability, card renewal, and entity-related requests. The Civil ID is a critical document for banking, telecom, housing, and government identification in Kuwait.
The Indian expatriate community is the largest group in the country with 1.06 million individuals, making these changes significant. Residents must rely only on official portals for timing updates instead of social media.
