Kuwait Boosts 'Report Me' Tool to Fight Labor Violations
Migrant workers in Kuwait now have a more powerful digital weapon against exploitation. The Public Authority for Manpower (PAM) has strengthened its 'Report Me' (Balaghni) service, integrated within the government's Sahel application, to streamline the reporting of labor law breaches.
Targeting Recruitment Fraud
The initiative is specifically designed to crack down on unscrupulous recruitment agencies and companies. Common violations targeted by this enhanced digital tool include:
- Charging illegal fees that exceed the prescribed legal limits.
- Failing to provide mandatory payment receipts to workers.
- Issues regarding undocumented workers.
By making the reporting process more accessible, PAM aims to shield workers from fraudulent practices and unlawful additional charges that often plague the recruitment process.
How to File a Report via Sahel
To ensure the system is used effectively, authorities have outlined a clear process for users to submit complaints directly through their smartphones. To file a report, follow these steps:
- Log in to the Sahel app.
- Navigate to the Public Authority for Manpower (PAM) section.
- Select the 'Report Me' (Balaghni) service.
- Identify the specific type of violation occurring.
- Provide detailed information and mark the exact location.
- Attach relevant photos as evidence.
Important: Upon successful submission, users are strongly advised to retain the provided reference number for future tracking.
Confidentiality and Enforcement
Addressing concerns regarding retaliation, PAM has assured the public that all reports will remain strictly confidential. The authority has deployed specialized teams tasked with taking immediate action upon receiving a complaint.
This digital crackdown is part of a broader strategic move to strengthen the monitoring of the labor market and play a critical role in the prevention of human trafficking within the country.